### 1. Identification
The website www.walft.com (the “Site”) and the WALFT brand are owned and operated by:
**APA Logic — Unipessoal, Lda.**
Tax No. (NIF/NIPC): 519 418 271
Registered at the Barcelos Commercial Registry under No. 519 418 271
Share capital: €1,000.00
Registered office: Av. da Cal, Lote 125, 1.º Andar, Vila Boa, 4750-787 Barcelos, Portugal
E-mail: [email protected]
### 2. Purpose
These Terms and Conditions govern the use of the Site and the sale of t-shirts, hoodies and other clothing featuring original WALFT designs (the “Products”). By placing an order, the Customer confirms having read, understood and fully accepted these Terms.
### 3. Products
3.1. The Products are **non-personalised** WALFT-branded items made from our own designs.
3.2. Images, colours and descriptions are for illustration only. Slight variations in shade or finish may occur due to the printing process (screen printing/DTF) and individual screen settings.
3.3. Sizes and models are subject to stock. If an ordered Product is unavailable, the Customer will be informed and refunded.
### 4. Prices and taxes
4.1. Prices are shown in euros (€) and include applicable taxes at the legal rate in force.
4.2. As Products are sold worldwide, the amount of tax may vary depending on the destination country.
4.3. Shipping costs are added and shown before checkout is completed.
4.4. **Orders outside the European Union** may be subject to customs duties, import taxes and local charges, which are the Customer’s sole responsibility and are not included in the price or shipping.
4.5. WALFT may change prices at any time; the price in force at the time of the order always applies.
### 5. Orders and formation of contract
5.1. The contract is formed only upon WALFT’s order confirmation, sent by e-mail after payment is validated.
5.2. WALFT may refuse or cancel orders in cases of manifest pricing error, unavailability, suspected fraud or breach of these Terms.
### 6. Payment
6.1. Payment is due at the time of the order. The following methods are available: **credit/debit card, MB Way, Apple Pay and Google Pay** (securely processed by Stripe) and **PayPal**.
6.2. WALFT does not store full card details; these are handled directly by the payment providers.
### 7. Shipping and delivery
7.1. WALFT ships worldwide.
7.2. The carrier used varies by destination country. Shipping costs and times are calculated and shown at checkout before the order is confirmed.
7.3. **Free shipping** on orders of **€80 or more** (this threshold may change; the figure shown on the Site at the time of purchase prevails).
7.4. Delivery times are estimates and do not include possible customs or carrier delays.
7.5. Risk of loss or damage passes to the Customer upon delivery.
### 8. Right of withdrawal (14 days)
8.1. As the Products are **non-personalised**, consumers resident in the European Union have the right to withdraw from the contract, without giving any reason, within **14 days** of receiving the Product, under Decree-Law 24/2014.
8.2. To exercise this right, the Customer must send an unequivocal statement to [email protected], optionally using the model in clause 8.7.
8.3. The Customer then has 14 days to return the Product to:
**APA Logic — Unipessoal, Lda. (WALFT)**, Av. da Cal, Lote 125, 1.º Andar, Vila Boa, 4750-787 Barcelos, Portugal.
8.4. Products must be returned in original condition, unused, with tags and packaging intact.
8.5. **The direct cost of returning the Products is borne by the Customer.**
8.6. The refund is made within the legal period of **14 days** after WALFT is informed of the withdrawal, and may be withheld until the returned Product or proof of dispatch is received. It includes the standard outbound shipping cost and is issued using the original payment method.
8.7. **Model withdrawal form:** *”I, [name], hereby give notice that I withdraw from the contract of sale of the following item(s) […], ordered on [date] / received on [date]. Consumer’s name, address, date and signature (if on paper).”*
### 9. Exchanges
WALFT **does not offer size or model exchanges**. Customers wanting a different item should exercise the right of withdrawal (clause 8) and place a new order.
### 10. Legal guarantee of conformity
Products carry the **3-year** legal guarantee of conformity for movable goods under Decree-Law 84/2021. In case of non-conformity, the Customer should contact [email protected] describing the issue.
### 11. Complaints and dispute resolution
11.1. Customers may file a complaint via the **Electronic Complaints Book** at www.livroreclamacoes.pt.
11.2. For consumer disputes, the Customer may use the competent Alternative Dispute Resolution (ADR) body: **CIAB — Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)**, covering the district of Braga (www.ciab.pt). More at www.consumidor.gov.pt.
### 12. Intellectual property
All designs, logos, graphics, text and other WALFT content are the exclusive property of APA Logic — Unipessoal, Lda., protected by copyright and industrial property rights. Reproduction, distribution or use, in whole or in part, without written authorisation is prohibited.
### 13. Liability
WALFT is not liable for damage arising from misuse of the Products or for temporary Site unavailability due to technical reasons or force majeure.
### 14. Data protection
The processing of personal data is governed by the Privacy Policy, which forms part of this document.
### 15. Governing law and jurisdiction
Portuguese law applies. The courts of the district of Braga have jurisdiction over any dispute, without prejudice to mandatory consumer-protection rules.
### 16. Changes
WALFT may update these Terms at any time. The version published on the Site at the time of the order applies.